Privacy policy

Last updated: 31 July 2026

BH Roofing Services (“BHR”, “we”, “us”) is the data controller for personal information collected through this website. This policy explains what we collect and your rights under UK data protection law.

Information we collect

When you contact us, we may collect your name, email address, telephone number, property location, service requirements and anything else you include in your message. With your consent, Google Analytics may also collect technical and usage information such as your device type, approximate location, pages visited and how you reached the site.

How we use your information

We use enquiry information to respond, assess requested work, prepare quotations, arrange visits, provide roofing services and maintain business records. Our lawful bases are taking steps at your request before entering a contract, performing a contract, complying with legal obligations and our legitimate interests in operating and improving the business. We use analytics information only with your consent.

Sharing and international transfers

We do not sell your personal information. We may share it with service providers that support our website, hosting, email, accounting or analytics, and with professional advisers or authorities where legally required. Google may process analytics information outside the UK under appropriate legal safeguards. See Google’s privacy policy for details.

How long we keep information

Enquiries that do not become jobs are normally retained for up to two years. Customer, quotation, invoice and transaction records may be retained for up to seven years where needed for tax, insurance, warranty or legal purposes. Analytics retention is controlled within the Google Analytics account.

Your rights

You may ask for access to your information, correction, deletion, restriction or transfer, or object to certain uses. Where processing relies on consent, you can withdraw it at any time. Some rights may be limited where we have a legal reason to retain information.

To exercise your rights, email our email address or write to BH Roofing Services, Sheffield, South Yorkshire. You may also complain to the Information Commissioner’s Office.

Security and updates

We use reasonable technical and organisational measures to protect personal information, although no internet service can be completely secure. We may update this policy when our services or legal obligations change; the date above shows the latest revision.